April 27, 2016
SLIM Enterprises provides a broad range of technical support and help desk services focused on achieving measurable, total customer satisfaction for your business. We employ dedicated, technically-trained teams on an integrated, multi-channel platform to provide comprehensive technical product support. We tailor the technical support process, including required activities, escalation procedures and system-level reporting to meet the specific needs of your business.
We offer a full range of support, from tier-one handling of common issues to multiple-tier support applications, employing technical experts to address the most complex problems. In either environment, the results are satisfied customers, reduced service costs and an increase in the lifetime value of your customers.