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Junior IT Support (Remote) – Americas time-zone

Position Summary

We are a mission-drive, fast growing, professional services organization looking for an IT professional who wants join our team and help individuals and organizations enhance performance at work with mindfulness. You will be part of an international Service Operations Team that provides IT services and support to our facilitators around the globe.

Primary Areas of Responsibility

Organizational User Accounts (Office 365)

  • Create and manage users & passwords
  • Create and manage shared mailboxes, distributions lists, security groups, spam filters
  • Manage user licenses
  • Support users to setup emails on computers and mobile devices 2) Intranet (SharePoint Online)
  • Create and update sites and pages on intranet
  • Create and manage standard and custom workflows
  • Manage user access 3) Online Storage (OneDrive for Business)
  • Create and manage folders & user access 4) Public Website (WordPress)
  • Create and update pages, posts & forms
  • Update styles, plugins and themes when needed
  • Manage site hosting and domains 5) Online Learning Center (WordPress)
  • Create and update courses and lessons
  • Create and manage users and access
  • Support development of new features


  • Microsoft Office 365 Admin & Exchange Online Admin
  • Different email apps on Windows, Mac OS, Android, iOS
  • Microsoft SharePoint Online (Site Contents, Site Settings, User Permission, Web Parts, Workflows, etc.)
  • Microsoft SharePoint Designer
  • Microsoft OneDrive for Business
  • WordPress CMS admin, themes and plugins
  • WordPress Multisite
  • Site hosting (WPEngine, HostGator) and domains management (CloudFlare)
  • Basic image manipulation (Photoshop, GIMP or similar)
  • LearnDash LMS plugin

Additional (Preferred) Qualifications and Competencies:

  • A purpose driven spirit, aligned with our mission of contributing to a more peaceful, kinder world
  • A passionate approach in offering the highest service to our trainers and clients
  • A highly collaborative, service oriented team-player mind-set
  • Comfortable working independently in a virtual, global organization
  • Passion in helping to bring mindfulness into organizations
  • Has a daily personal mindfulness practice

We offer:

  • A position in a highly purpose driven, rapidly growing, international organization passionate about bringing mindfulness and kindness into organizations
  • Opportunity to work in a highly collaborative, mindful, collegial work context with amazing colleagues from all over the world
  • Opportunity to go on mindfulness retreats and balance work with practice
  • Ability to work from home
  • Start date as soon as possible

Full-Time – 40 hours per week (9 am to 5 pm)

Pay: $14.00 to 18 CAD Per Hour

Apply Now! Click Here